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Case study 01 — Healthcare SaaS · Techouts

Qurix

A unified hospital management platform covering the patient journey — engagement, clinical management, laboratory, pharmacy, billing, inventory and population health.

RoleUX / Product Designer
CompanyTechouts
ClientQurix
Duration4 years
01Context

Hospitals run on fragmented systems, manual workflows and no real-time view across departments.

Qurix set out to replace disconnected hospital software with one platform that hospitals adopt module by module, and go live in weeks rather than months.

02Problem

Clinical researchers faced high cognitive load navigating disjointed lab data, cohort tracking, and patient monitoring tools.

03Research

Started where the work happens — on hospital floors.

  • Stakeholder interviewsAdmins · Doctors · Billing · Lab
  • Contextual inquiryOPD · Billing desk · Laboratory
  • Workflow mappingRegistration → discharge
  • Heuristic auditLegacy HMS screens
  • Usability testingPrototype rounds

Key insight: staff weren’t slow — the software made them re-enter the same patient data in every department.

04Solution

Architected a data-dense, modular web analytics platform featuring variable-driven Figma components, Saas service,Ai based Products

05Design solutions

Four decisions that shaped the platform.

  1. 01One patient record across modules
    Registration data flows to clinic, lab, pharmacy and billing — entered once, used everywhere.
  2. 02Operational command center
    A real-time view of beds, OPD queues and revenue for hospital leadership.
  3. 03Modular navigation
    Hospitals switch on only the modules they buy; the information architecture adapts.
  4. 04Variable-driven component system
    Dense tables, forms and charts stay consistent across web and mobile.
06Modules

Six core modules, one interface language.

  • Electronic Medical RecordsClinical
  • Billing & RevenueFinance
  • Pharmacy ManagementClinical
  • Laboratory Information SystemDiagnostics
  • Inventory ControlOperations
  • Hospital AdministrationOperations
07Design system

Variable-driven Figma components.

Tables, charts, forms and panels were built on Figma variables so they could be configured rather than redrawn — keeping a data-dense product consistent across every module, web and mobile.

08Metrics & ROI

How success is measured.

MetricBeforeAfterImpact
Billing leakage——−18%
Claims processing——3× faster
Implementation timeMonths2 weeksWeeks, not months

Figures published by Qurix (Avani Hospital case for billing leakage).

Return on design: fewer billing errors and faster claims translate directly into recovered revenue, and a faster rollout lowers implementation cost per hospital.

09Outcome

Platform results, published by Qurix.

18%Billing leakage reduced — Avani Hospital
3×Faster claims processing
2wkImplementation time

Mobile app

Healthcare · iOS concept
9:41100%
Ward rounds
Patients
24 today
Search patients
All 24Critical 3Follow-up 8
A. SharmaWard 4B · Bed 12
Stable
R. IyerICU 2 · Bed 3
Critical
M. KhanWard 1A · Bed 7
Discharge
S. PatelWard 3C · Bed 2
Stable
L. MenonWard 2B · Bed 9
Review
01 — Patient list
9:41100%
R. Iyer · ICU 2
Vitals
Critical
Heart rate · bpm112
BP138/90
SpO₂94%
Temp100.4°F
Resp22/min
Add clinical note
02 — Patient vitals
9:41100%
December
Schedule
Dr. view
Mon8Tue9Wed10Thu11Fri12
09:30
Ward roundsWards 1A – 4B
11:00
Lab reviewBiomarker panel · 6 results
New
14:00
OPD consult8 appointments
16:30
Discharge summaryM. Khan
New appointment
03 — Doctor schedule
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